Mass Arbitration: Processing Claims, Managing and Securing Information, Resolving Underlying Disputes
A live 90-minute CLE video webinar with interactive Q&A
This CLE course will guide class action counsel through the logistics and considerations of managing hundreds or thousands of similar individual arbitration proceedings filed against a defendant alleging the same or similar claims.
Outline
- Rise of mass arbitration
- Receiving, analyzing, managing, and securing claims and information
- Managing mass arbitration
- Rules
- Selecting arbitrators
- Hearings or summary resolution
- Substantive law
- The value of precedent
- Binding effect
- Settlement considerations
- How to discourage the filing of a mass arbitration
Benefits
The panel will review these and other pivotal issues:
- What are the rules for mass arbitration established by arbitration providers?
- How are arbitrators chosen in mass arbitrations?
- What court procedures are valuable and available in mass arbitrations?
- Are there any fee-shifting considerations in mass arbitrations?
- Are the results of one arbitration binding on others?
- What questions of arbitrability often recur in mass arbitrations, and how are those issues resolved?
- How should defense counsel respond to the filing of unvetted arbitration demands, such as demands in the names of fictitious claimants?
Faculty

Raphael Janove
Shareholder and Founding Member
Janove
Mr. Janove is a relentless advocate for consumers, workers, and small business owners. He leverages his diverse career... | Read More
Mr. Janove is a relentless advocate for consumers, workers, and small business owners. He leverages his diverse career litigating antitrust, securities, business unfair competition, and consumer cases. Mr. Janove draws upon his experience as a former defense attorney to develop ambitious cases that advance consumer and public interests. Current matters include Lanham Act and unfair competition claims on behalf of small businesses against big tech companies, consumer claims against mobile game developers, data privacy claims against major corporations, and human trafficking claims against websites and immigration detention centers. He speaks regularly at mass arbitration and plaintiffs-side conferences, including the Mass Arb Conference.
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Kevin S. Ranlett
Partner
Mayer Brown
Mr. Ranlett defends businesses in complex class and representative actions in state and federal courts across the... | Read More
Mr. Ranlett defends businesses in complex class and representative actions in state and federal courts across the country, as well as in high stakes and mass arbitrations. His clients are national and multinational corporations in a variety of industries, including financial services, telecommunications, insurance, and Internet and technology sectors. He has successfully resolved a wide variety of claims, including allegations of false or deceptive advertising, data-breach and other privacy claims, and alleged violations of the Telephone Consumer Protection Act, Fair Credit Reporting Act, Fair Debt Collection Practices Act, federal securities laws, the Alien Tort Claims Act, and various consumer-protection and unfair-trade and deceptive-practices acts. Mr. Ranlett He also advises businesses in drafting and enforcing arbitration agreements and in establishing fair and effective dispute-resolution programs with consumers and workers. And he assists businesses with compliance with the Telephone Consumer Protection Act and other consumer-protection laws. Mr. Ranlett is a co-editor of Class Defense, the firm’s blog on key issues affecting class action law and policy. He also has served as a Professorial Lecturer in Law at The George Washington University Law School, where he teaches advanced appellate advocacy.
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W. Kyle Tayman
Partner
Goodwin Procter
Mr. Tayman regularly represents clients in the financial services, banking, technology, AI, digital marketing and other... | Read More
Mr. Tayman regularly represents clients in the financial services, banking, technology, AI, digital marketing and other industries in government investigations and enforcement actions, complex consumer financial and privacy class actions, mass arbitrations, and complex litigation. He frequently counsels clients on regulatory compliance enforcement and litigation risk avoidance with respect to federal and state consumer protection, privacy and marketing laws. Mr. Tayman is the lead editor of the firm’s Consumer Finance Insights blog and regularly publishes and speaks on current enforcement and litigation trends.
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