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Navigating Workers' Comp Claims Investigations: Best Practices for Claimants’ and Defense Counsel

Conducting a Thorough Investigation; Preparing Claimants; Using the Investigation for Settlement and Litigation Strategies

A live 90-minute CLE video webinar with interactive Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Tuesday, March 11, 2025

1:00pm-2:30pm EDT, 10:00am-11:30am PDT

Early Registration Discount Deadline, Friday, February 14, 2025

or call 1-800-926-7926

This CLE webinar will guide practitioners through workers' comp claims investigations. The panel will discuss the roles of claimants’ and defense counsel and offer best practices for conducting the investigation and preparing the claimant for responding to defense inquiries. The panel will also address how both parties may use the investigation to be in the best position for settlement negotiations and/or litigation preparation.

Description

Workers' comp investigations examine the legitimacy of a claim. Often investigations proceed beyond insurance company claim administrators to involve defense counsel. Claimants' and defense counsel should understand the ins and outs of workers' comp investigations to serve their clients' interests and to be in the best position to negotiate settlements and/or prepare for litigation.

Defense counsel's involvement in the investigation may involve gathering evidence, including witness statements and reviewing medical records, consulting with experts to assess the claim's validity and develop potential defenses, and deposing the claimant.

Claimants' counsel should prepare their clients for what may be involved in the investigation--including how to respond during interviews and prepping for depositions that can make or break their claim.

Listen as our expert panel guides practitioners through the workers' comp claim investigation process. The panel will offer best practices for navigating investigations for claimants' and defense counsel and discuss pitfalls to avoid.

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Outline

  1. Introduction
  2. Conducting the investigation
    1. Purpose
    2. Witness interviews
    3. Medical records review
    4. Consulting with experts
    5. Interviewing/deposing the claimant
  3. Guiding the claimant through the investigation process
    1. Interviews
    2. Depositions
    3. Other guidance
  4. Next steps
    1. Negotiating settlements
    2. Preparing for litigation
  5. Practitioner takeaways

Benefits

The panel will review these and other important considerations:

  • What is the purpose of workers' comp claim investigations?
  • What is defense counsel's role in workers' comp investigations?
  • How should claimant's counsel prepare their client for the investigation?
  • How may counsel for both parties use the investigation to be in the best position for settlement and litigation purposes?

Faculty

Austin J. Lower
Austin J. Lower

Attorney
Smith Mills Law

Mr. Lower’s primary area of practice is workers’ compensation defense, and he also has experience in civil...  |  Read More

Mills, Lindsey
Lindsey E. Mills

Shareholder
Smith Mills Law

For over 15 years, Ms. Mills has been representing employers in the defense of workers’ compensation cases,...  |  Read More

Attend on March 11

Early Discount (through 02/14/25)

Cannot Attend March 11?

Early Discount (through 02/14/25)

You may pre-order a recording to listen at your convenience. Recordings are available 48 hours after the webinar. Strafford will process CLE credit for one person on each recording. All formats include course handouts.

To find out which recorded format will provide the best CLE option, select your state:

CLE On-Demand Video