Technology Professional Services Agreements: Drafting Key Provisions, Streamlining Negotiations, Minimizing Disputes
Recording of a 90-minute CLE video webinar with Q&A
This CLE course will provide business and technology counsel with a roadmap for drafting key provisions in technology professional services agreements (PSAs). The panelist will discuss key clauses that should be included in PSAs, strategies for avoiding common negotiation pitfalls, and best practices for minimizing and resolving contract disputes.
Outline
- Key provisions in technology PSAs
- Service levels
- Cooperation
- Intellectual property
- Acceptance testing
- Compliance with professional standards
- Personnel
- Payment terms and fees
- Termination
- Warranties
- Indemnification
- Limitation of liability
- Legal compliance
- Confidentiality and nondisclosure
- Jurisdiction and governing law
- Miscellaneous provisions (severability, force majeure, entire agreement, etc.)
- Anticipating common drafting issues and streamlining negotiations
Benefits
The panelist will review these and other key issues:
- What are the key questions counsel must consider before undertaking the negotiation and drafting of a technology PSA?
- What contract terms are most frequently included in PSAs?
- What are the most commonly disputed issues during contract negotiations and what are effective approaches to resolve them?
Faculty
Alan G. Fishel
Partner
Arent Fox
Mr. Fishel handles transactional matters relating to technology and telecommunications agreements, including cloud... | Read More
Mr. Fishel handles transactional matters relating to technology and telecommunications agreements, including cloud service agreements, professional service agreements, hardware agreements, colocation agreements, service level agreements, manufacturing agreements, dark fiber agreements, and in-building wireless agreements. He also drafts and negotiates many different types of agreements in other areas as well. In addition, Mr. Fishel helps clients in numerous industries improve their template agreements. As Co-Chair of AFS University, Mr. Fishel provides interactive and engaging in-person presentations and webinars to firm attorneys, in-house counsel, and/or business people regarding topics such as how to become an expert at drafting agreements; how to find the 18 most common types of flaws in contracts when the other party sends you their drafts; and how to become an excellent negotiator, avoid negotiating mistakes, respond to common negotiating lines, and handle difficult negotiators.
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